Submit Help Request

Help Desk

Submit Help Request

Getting Started with Emails

If you need to set up your email address on a new device, this is the Category for you. We've gone through the main email providers and have written a detailed explanation of how it needs to be set up.

Email Settings

When setting up your device, these details will be requested. These are our standard email hosting details, unless we've otherwise specified. Incoming (IMAP) server Username - Your email address ...
How to add your e-mail account to Outlook 2016

Click File → Info → Add account. The Outlook wizard for setting up a new account will open. Enter an email address to add your account. Click Advanced options and check the box for "Let me set up...
How to add your e-mail account to Outlook 2013

1. Click File, then Info and the Add Account button. 2. Select Manual setup or additional server types and click on Next. 3. Select POP or IMAP and click Next. 4. Enter your name and e-mai...
How to add your e-mail account to Windows 10

1. On the Start screen, tap the Mail tile (the precise location will depend on the layout of your Start screen). 2. In the Mail app, select the settings icon. 3. Underneath Settings, tap Accounts. ...
How to add your e-mail to Apple Mail on Mac

From the menu bar in Mail, choose Mail -> Add Account. Select Other Mail Account from the list, then click Continue. Enter your email, password, username (same as the email). Use the following s...
How to add your e-mail account to iPhone

1. Select the Settings button from the iPhone’s main screen 2. Select Mail, Contacts and Calendars 3. Select Add Account 4. Select Other 5. Select Add Mail Account 6. On the New Account screen ente...
How to add your e-mail account to Gmail (App)

1. Open Gmail 2. On the top left hand side, press the 3 lines icon 3. Press settings (it is towards the bottom of the list) 4. Select "Add account" 5. Select "Other" 6. Enter your email address and...